Return Policy

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Conditions for Return:

The item must be in the same condition that you received it, unused, with tags, and in its original packaging.
Proof of purchase is required.

Return Procedure:

Contact us at info@rabatter-se.com to initiate a return.
We will send you a return label and instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

Damages and Issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items:

Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). Please get in touch if you have questions or concerns about your specific item.

Refunds:

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Information:

Phone: +31 970 1021 0635
Email: info@rabatter-se.com
Address: De Nieuwe Erven 3, 5431NV Cuijk, Nederland
Organization Number: 89468481
VAT: NL004732887B88